Dr. McGowan is AMAZING. Her nurse is AMAZING. They both make you feel at ease, and you need that with these types of visits. The area of opportunity is the front desk. I was made to feel unwelcome, and that she was inconvenienced. She handed me a sheet and told me that I needed to call my insurance company and get a coordination of benefits and if it took longer than 20 mins, I would need to reschedule. Very cold. She also questioned my contact number, which I had been text, and called, and emailed regarding my appt. She really stressed me out when I arrived (I already have anxiety) it was very upsetting, and when I got to the nurse, I was still upset. The front desk person is the first line of contact. This really can determine how an appt can go. I think her name was Christa, but not sure- she was wearing normal clothes, and definitely not my choice for the face of this office. Thank you Dr Mcgowan for always being so helpful during my visits here.